Arthur Business Partners Pty Ltd respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, disclose and protect personal information.
We collect personal, financial and business information reasonably necessary to provide accounting, taxation, BAS, ASIC and business compliance services.
This may include names, contact details, addresses, tax file numbers, Australian business numbers, financial records, tax records, corporate records, identification documents and other information relevant to the services we provide.
Information may be collected directly from you, from your authorised representatives, from government agencies, from accounting software, or from third parties where permitted by law.
We use personal information for purposes including:
responding to enquiries;
providing accounting, taxation and business compliance services;
preparing and lodging documents with government agencies;
managing client records and communications;
verifying identity where required;
meeting legal, regulatory and professional obligations; and
improving our services and website.
Information on this website is general in nature and does not constitute taxation, accounting, financial product, investment or legal advice. Professional advice should be obtained based on your individual circumstances.
We may disclose personal information where reasonably necessary or permitted by law, including to:
the Australian Taxation Office, Australian Securities and Investments Commission and other government agencies;
professional advisers, contractors and service providers who assist us in providing our services;
software, IT, cloud storage, document signing and communication service providers;
debt recovery or legal service providers, where required; and
other parties with your consent or as required by law.
We do not sell, rent or trade personal information.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored in physical files, electronic systems, accounting software, cloud platforms, email systems and secure document management systems.
While we use reasonable safeguards and reputable service providers, no method of electronic transmission or storage is completely secure.
Some service providers we use may store or process information outside Australia.
Where this occurs, we take reasonable steps to use reputable providers and to protect personal information in accordance with applicable privacy obligations.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We will respond to access or correction requests within a reasonable time, subject to our legal and professional obligations.
We retain personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes and comply with legal, taxation, regulatory and professional obligations.
If we become aware of a data breach involving personal information, we will assess the matter and take reasonable steps in accordance with applicable legal requirements.
Where required by law, we will notify affected individuals and relevant authorities.
If you have concerns about how your personal information has been handled, please contact us first so we can review and respond to your concern.
You may also contact the Office of the Australian Information Commissioner if your concern is not resolved.
We may update this Privacy Policy from time to time. The updated version will be published on this website.